People Excellence Advisor

Who We Are

Suntory is a fast-moving, agile, and entrepreneurial business that is home to some of the nation's most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.

About your role

As our People Excellence Advisor within the People & Culture (P&C) team, you will be the first point of contact for all people-related matters across GB&I. You will deliver high-quality operational HR support, drive employee lifecycle coordination, and enable process excellence through superb customer service and system expertise. You will also contribute to broader HR initiatives aligned with the Strong Foundations pillar, helping shape a future-ready People function.

What You'll Do

HR Advisory & Support

Be the first point of contact regarding all employee queries and perform transactions in P&C systems.

Act as the primary liaison between employees and other P&C service tiers.

Provide guidance on policies, procedures, and employment legislation.

Employee Lifecycle Coordination

Prepare documentation for new hires, changes, and exits.

Liaise with payroll to ensure timely and accurate employee data updates.

Maintain up-to-date records across systems and platforms.

Systems Super-User

Ensure HRIS data integrity and support system updates.

Contribute to future HR system implementations and knowledge transfer.

Process Improvement & Projects

Lead or contribute to process improvement initiatives under the Strong Foundations pillar.

Recommend enhancements to HR processes and systems.

Support delivery of assigned projects and collaborate across teams and different markets in Europe and Global.

Compliance & Governance

Support audits and ensure documentation is current and compliant.

Service Delivery

Meet defined SLA metrics for providing accurate, consistent, and timely responses to process, policy, and systems inquiries.

What's in it for you

Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

What You need to be successful

Strong technical acumen, including Excel, PowerPoint, and HR Systems (SAP SuccessFactors experience a plus).

UK Legislation knowledge

Knowledge of fundamental P&C practices including employee data, talent, learning, performance, recruitment, and compensation.

Knowledge of legislation around people processes like maternity leave, (shared) parental leave, etc.

Strong organizational and time management skills.

Tertiary qualification in Human Resources or related field (desirable).

SuccessFactors experience

English a must and French and/or Dutch language knowledge would be a plus.

Key skills

Excellent customer service mindset.

Immaculate attention to detail and organizational skills.

Excellent written and spoken language skills with an ability to understand employee queries and interact with different stakeholders in P&C and business.

Proactive and curious with a process improvement mindset.

Ability to build effective relationships across diverse teams.

Comfortable working in a fast-paced, dynamic environment.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.