National Account Manager

Who are we

Suntory is a dynamic and ambitious company operating in the FMCG sector. We are committed to delivering excellence through our commercial plans and building strong relationships with our customers. Our team works collaboratively across functions including Sales, Category, Marketing, Finance, and Supply Chain to drive impactful results.

About the role

The National Account Manager for Costco and The Wholesale Group plays a pivotal role in executing Suntory’s Commercial Plan within designated accounts. This is a field-based position with full profit and loss responsibility, reporting directly to the National Account Controller. The role is designed to drive business performance by aligning closely with regional field teams and delivering against key performance indicators.

What you will do

In this role, you will be responsible for managing customer relationships by developing a strong network of contacts and selling Suntory’s products and plans. You will lead the development and execution of Joint Business Plans and ensure all administrative tasks, such as promotional proposals, forecasting, invoicing, debt management, and sales analysis, are completed to a high standard. You will gain a deep understanding of execution levers within the customer environment and work with internal teams to implement the Suntory Commercial Plan effectively.

This includes collaborating with regional account managers and field teams to meet execution targets and ensuring stock availability through coordination with the Supply Chain team. Financially, you will co-create annual customer plans to exceed targets, forecast volumes and spending, and deliver on volume, net sales, and gross profit goals. You will regularly analyze performance, communicate financial updates, and make strategic recommendations to improve outcomes. Evaluating trade and execution spend to ensure return on investment is also a key part of the role.

What’s In It For You

This role offers the opportunity to manage high-profile accounts with full commercial responsibility, allowing you to make a tangible impact on business performance. You will work in a collaborative and supportive environment that values innovation and results. The position provides a platform to develop your strategic, financial, and leadership skills while contributing to a company that prioritizes growth and personal development.

What You Need to Be Successful

To succeed in this role, you should be degree-educated or have equivalent experience, with a solid understanding of how account manager and buyer relationships function. You will need broad business knowledge, market insight, and the ability to build relationships at all levels within external organizations. A tenacious and entrepreneurial mindset is essential for establishing and maintaining long-term partnerships. Strong financial acumen is required to develop robust, strategic proposals, and you must be proficient in Excel and experienced with trade promotion management and volume forecasting systems. A good grasp of the FMCG landscape and excellent commercial and organizational skills are also critical. Key competencies include commercial acumen, the ability to deliver results, and strong self-awareness. You should be open to feedback, calm under pressure, and committed to continuous personal development.

OUR DEI COMMITMENT

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.