Key Account Manager

Who We Are

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

About your role

This role helps us win by executing the Suntory Commercial Plan with one of our biggest and fastest growing national wholesale accounts “Go Local Wholesale” (Parfetts), building strong customer relationships, and delivering volume, net sales, gross profit and market share growth across a strategically important wholesale customer.

What You'll Do

Execute the Suntory Commercial Plan within “Go Local Wholesale” (Parfetts), by developing and maintaining a matrix of customer contacts, selling Suntory plans and products, and building and delivering the Joint Business Plan.

Manage all customer administration to a high standard, including promotional proposals, invoicing and debt management.

Work cross-functionally with Category, Shopper, Finance, Supply Chain, Regional Account Managers and field teams to maximise brand impact, improve execution in customer outlets, and ensure strong stock availability. Own customer forecasting, spend management and performance reviews, providing clear recommendations to the Controller, Head of Channel and Finance.

You will manage multiple stakeholders across purchasing marketing, sales, supply chain and finance.

The role must balance customer engagement, commercial delivery, execution compliance, supply availability and trade investment ROI.

Key complexity includes managing full P&L, conditional terms, incentives, promotional execution, debt and invoicing accuracy, and monthly financial performance versus plan and prior year.

What's in it for you

Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

What You need to be successful

Degree educated or equivalent experience, with strong understanding of account manager/buyer relationships.

Broad business knowledge, FMCG market understanding and awareness of key wholesale market dynamics.

Proven ability to build relationships at multiple levels within external customer organizations.

Strong commercial acumen, financial numeracy and ability to build robust, strategically sound proposals.

Excellent organizational skills, tenacity and entrepreneurial approach to identifying and converting growth opportunities.

Strong Excel capability and experience using volume forecasting systems.

Demonstrates commercial acumen, delivery of results, accountability, self-awareness and calm decision-making under pressure.

Passion for personal development and winning as a team

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.