Key Account Manager

Who We Are

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

About your role

The purpose of this position is to execute the SBF GB&I Commercial Plan within assigned modern retail customers to meet and exceed business KPIs, driving growth and brand impact in a key sales channel.  

What You'll Do

Develop and maintain strong relationships across assigned modern retail (Discounter) customers (Home Bargains, B&M, Heron)
Execute the Joint Business Plan with customers to deliver volume, net sales, and gross profit targets.
Manage all customer-related administration including promotional proposals, invoicing, and debt management to a high standard.
Collaborate with Category and Shopper teams to implement the commercial plan using execution levers to maximize brand presence and sales.
Coordinate with Field Sales and Supply Chain to ensure optimal stock availability and execution in customer outlets.
Develop annual customer plans with the Controller to forecast volume and working spend aligned with commercial calendar and customer activations.
Monitor and analyze customer performance monthly, communicating financial status and recommending improvements to stakeholders.
Evaluate trade and execution spend to ensure return on investment targets are met.

What's in it for you

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

What You need to be successful

Essential

Strong experience with discounters and understanding of the modern retail channel.  Can demonstrate strategic thinking with customer set.
Proven track record of consistently achieving sales targets and converting opportunities.
Commercial acumen with good understanding of FMCG marketplace and market dynamics.
Strong communication and influencing skills at all organizational levels.

Financial numeracy and ability to build robust commercial proposals.
Proficiency in Excel and experience with TPM and volume forecasting systems.

Desirable

Degree educated or equivalent qualification.

Experience working within a fast-growing modern retail environment.
Knowledge of shopper marketing and category management principles. Previous exposure to cross-functional team collaboration in sales and supply chain.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.