Quality Manager

ABOUT YOU

You are a strategic and results-driven leader with a strong background in quality management, food safety, and operational excellence. You thrive in complex environments, can influence and engage diverse teams, and are passionate about driving cultural transformation. You bring resilience, integrity, and a collaborative mindset to everything you do.

THE JOB

As Quality Manager, you will lead the Quality and Technical function at our Toledo manufacturing site. This high-impact role is part of the Site Leadership Team and will shape the future of quality culture across the business. You will ensure robust systems, compliance with international standards, and continuous improvement to deliver exceptional product quality and safety.

KEY RESPONSIBILITIES

• Define and implement the site’s Quality and Food Safety strategy, ensuring compliance with standards (e.g., FSCC 22000, HACCP).
• Lead internal and external audits and manage certification processes.
• Monitor and analyze quality performance across raw materials, processes, and finished products; drive corrective actions.
• Manage non-conformities and consumer complaints effectively.
• Develop and lead a team of quality professionals, fostering engagement, capability building, and succession planning.
• Represent the site with internal and external stakeholders on quality and food safety matters.
• Drive continuous improvement projects to reduce non-quality costs and enhance operational efficiency.
• Champion a quality culture transformation aligned with our global ambition.

WHAT’S IN IT FOR YOU

• Opportunity to shape quality culture and lead strategic transformation in a dynamic environment.
• Be part of a high-profile leadership team with visibility at local and European levels.
• Access to career development programs, leadership training, and succession opportunities.
• Competitive compensation and benefits package.
• Work on exciting projects, including digitalization initiatives and continuous improvement programs.

WHAT DO I NEED TO SUCCEED IN THE ROLE

• Degree in Food Science, Chemistry, Biology, Engineering, or related field.
• Solid management experience in quality/technical roles within FMCG.
• Advanced knowledge of HACCP, Food Safety, auditing, and regulatory compliance.
• Proven experience in leading large, multi-disciplinary teams and driving cultural change.
• Strong analytical skills and ability to make risk-based decisions using data.
• Excellent communication and influencing skills across all levels.

KEY COMPETENCIES

• Strategic Thinking & Vision – Ability to set direction and lead change.
• Leadership & People Development – Build capability and foster engagement.
• Problem Solving & Decision Making – Deliver results under pressure.
• Collaboration & Influence – Work effectively across functions and geographies.
• Continuous Improvement Mindset – Drive innovation and operational excellence.

OUR DEI COMMITMENT

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.