National Account Manager - Foodservice & QSR Leisure

Who are we?

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity:

Due to an internal promotion, we’re looking for an exceptional National Account Manager – Foodservice, QSR & Leisure to join our high‑performing AU Sales team. This is a unique opportunity to lead national customer partnerships across some of the most influential Out‑of‑Home channels in the country, driving the availability, visibility, and penetration of our iconic portfolio.

Reporting to the National Business Manager – Leisure, you will take full ownership of major national customers within the Foodservice, Catering, QSR and broader Leisure channels.
Your mission? To deliver sustainable growth, expand distribution, and unlock strategic customer opportunities.

You will shape and execute national customer plans, drive commercial outcomes, and lead the negotiation of customer trading terms with a strong commercial mindset. Success in this role will come from your ability to partner cross‑functionally, influence key decision‑makers, and create joint value for both Suntory and our customers.

What you'll do:

Channel Strategy & Growth

• Develop and execute national channel and customer plans
• Build long‑term, strategic relationships with major partners
• Analyse distribution, promotional activity and competitor performance to identify opportunities for acceleration

Commercial Leadership

• Prepare and negotiate customer trading terms and agreements
• Deliver sales, profit and channel KPIs
• Manage trade spend and investment to maximise financial outcomes
• Build financial reporting and forecasts in partnership with Route NAE, Category, Logistics & Finance teams

Customer Management

• Drive distribution expansion and NPD execution
• Increase brand availability and ranging across channel partners
• Grow Suntory’s customer footprint within the Foodservice, Catering and QSR segments
• Lead national customer engagement and execution of plans

Joint Business Planning & RGM

• Co‑create long‑term joint business plans with key customers
• Work closely with Revenue Growth Management to implement effective promotional strategies
• Consider customer P&L dynamics while negotiating powerful commercial outcomes

Cross‑Functional Leadership

• Partner with Demand Planning, Marketing, Category, Field Teams and Finance to deliver seamless execution
• Work collaboratively to hit business KPIs and bring channel strategies to life
• Champion Suntory’s Leadership Spirit behaviours across everything you do

What you bring:

We’re looking for someone with:

• Prior experience in Out‑of‑Home B2B sales.
• Proven success in national account management, commercial negotiations, and customer planning.
• Ability to influence, build rapport and manage senior‑level customer relationships.
• Strong analytical capability and data‑driven decision‑making.
• Experience collaborating cross‑functionally across Sales, Marketing, Supply Chain & Finance.
• Proficiency with CRM systems, MS Office and sales analytics tools.
• A commercial mindset with natural hustle, resilience and curiosity.
• Willingness to travel nationally as required.
• Beverage industry or distributor experience would be highly regarded.

What's in it for you?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world.
• Drive transformation and innovation in a future-fit operating model.
• Generous incentive program for all of our permanent employees.
• An inclusive parental leave policy for both primary and secondary caregivers.
• Birthday leave – enjoy a day off to celebrate your birthday.
• Gradual return to work to help you transition back from parental leave.
• Work in a culture that values diversity, collaboration and growth.
• Flexible working – flexible hours and hybrid working.
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so.

Our DEI Commitment

At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.