Customer Supply Chain Specialist

Introducing Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The opportunity

As a Customer Supply Chain Specialist, you’ll be at the heart of our logistics operations, ensuring seamless service delivery and building trusted relationships with our customers. You’ll drive transparency, agility, and excellence across the supply chain, helping us become the Most Trusted, Respected, and Loved Supplier.

What you’ll be doing

• Customer Connection: Manage day-to-day customer supply chain needs, analyze service failures, and lead recovery initiatives.
• Stakeholder Engagement: Facilitate customer meetings, coordinate reporting, and align on strategic initiatives.
• Strategic Development: Collaborate with commercial teams to deliver supply chain improvements and cost-saving innovations.
• Integrated Business Planning: Provide customer insights to support planning and forecasting.
• Health, Safety & Compliance: Ensure all activities align with safety standards and company policies.

What’s in your toolkit?

• Strong collaborative leadership and strategic thinking
• Previous experience in Vendor Replenishment Planning, Key Account Management, or National Account Management
• Excellent communication and relationship-building skills
• Analytical mindset and customer-centric approach
• Ability to thrive in ambiguity and drive results
• Experience in high-performing team environments
• Exposure to digital tools and automation in supply chain

If you’re not an expert in all these areas, don’t worry! A lot of what we look for is how you would align with our values and your ability to utilise your unique skills and experience.

What's in it for you?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world  
• An inclusive parental leave policy for both primary and secondary caregivers
• Gradual return to work to help you transition back from parental leave.
• Flexible working – work the way that suits you.
• Discounted health insurance
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so
• Opportunity to purchase additional leave to give you more time to recharge

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.