Customer Supply Chain Manager

Introducing Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including V Energy, Maximus, Suntory BOSS Coffee, Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, and -196. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity

Reporting to the Logistics Director – Oceania, the Customer Supply Chain Manager will play a key role in the Logistics Leadership team, being the interface into key licenced customers and retailers managing operational and strategic partnerships with their replenishment, planning and logistics teams.

With a customer first mindset you will successfully ensure that mutually beneficial partnerships are established and maintained, that are built on trust, leveraging and continuously improving our operating standards of excellence.

What you’ll be doing

• Drive robust connections between; Logistics, Planning and Customer Service and VRP’s at a customer level.
• Support continuous improvements initiatives relating to customer forecasting and collaboration (particularly 1-13 week promo window), SC execution of major promo’s, activations, NPD and peak periods.
• Win in the marketplace by leading specific customer level initiatives to drive mutual benefits across the value chain e.g. logistics efficiency projects, on shelf availability projects.
• Ensure optimal customer services results aligned with optimal inventories and a balanced platform to manage stock allocations.

Experience that you will bring

With a positive can-do attitude, you will demonstrate the ability and desire to build strong stakeholder relationships as well as:

• Coaching & developing teams, enabling others to succeed
• Extensive leadership experience in an operations environment
• Lean Manufacturing experience
• Advanced Problem-solving skills (root cause analysis, process improvement)
• Strong technical and learning agility to apply new concepts.
• Project management skills with the ability to manage cross-functional teams.
• Budget management           

Apart from free drinks to keep you energized, here’s what else we have to offer:

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world. 
• An inclusive parental leave policy for both primary and secondary caregivers.
• Gradual return to work to help you transition back from parental leave. 
• Flexible working –  hybrid working and flexible start and finish times. 
• Discounted health insurance.
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so.
• Opportunity to purchase additional leave to give you more time to recharge & a day off on your birthday.

Unleash your Spirit

As Suntorians we believe in Dreaming Big and Growing for Good. We take pride in our sustainability, diversity, equity, and inclusion initiatives, striving to grow responsibly and inclusively. If you are ready to unleash your spirit with Suntory Oceania, then please apply today.

We want our interview process to be as inclusive as possible. If you require any adjustments as part of the process, do not hesitate to let us know.