Trade Operations Executive

Who We Are

Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia region, we proudly offer trusted brands including Ribena®, Lucozade Sport™, BRAND'S® Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.

At Suntory Malaysia, we are proud to be part of the global Suntory Group, a Japanese multinational renowned for its unwavering commitment to health, wellness, and enriching lives. With a legacy deeply rooted in innovation and natural science, we deliver high-quality health enrichment and functional beverages tailored to the needs of Malaysian consumers.

Guided by our mission to “Inspire the Brilliance of Life”, we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out.

We are the proud brand owner of several iconic products with strong cultural heritage and consumer trust:

• Ribena – the beloved blackcurrant drink rich in Vitamin C.
• BRAND’S® – a trusted name in health supplements, including the renowned BRAND’S® Essence of Chicken.
• C.C. Lemon – a refreshing lemon-flavored drink packed with Vitamin C, offering a zesty boost for your daily wellness.

About your role

What You'll Do

• Support the delivery of commercial plans by coordinating and monitoring trade execution at outlet level.
• Work with merchandising partners to ensure effective deployment and alignment with agreed execution standards.
• Support price, promotion, display, and POSM compliance across assigned Pharmacy outlets.
• Prepare and propose pharmacy outlet‑level sales orders, aligned with agreed strategies.
• Maintain effective working relationships with outlet stakeholders to support day‑to‑day operations.
• Track and report On‑Shelf Availability (OSA) and outlet productivity at regional level.
• Prepare regular updates including competitor activity, sales operation dashboards, and monthly bulletins.
• Coordinate weekly check‑ins with merchandising partners to align on priorities and execution progress.
• Ensure sales operations activities comply with company policies and standard operating procedures.

What's in it for you

• Opportunity to gain hands‑on experience in trade operations and execution within a leading FMCG organization.
• Exposure to the Pharmacy channel, working with established retail partners and field teams.
• Development of practical skills in sales operations, execution tracking, and commercial support.
• Collaboration with cross‑functional teams including Key Account, Route‑to‑Market, and merchandising partners.
• A structured environment that supports learning, consistency, and continuous improvement in execution excellence.

What You need to be successful

• Relevant experience in sales operations, trade operations, or field execution within FMCG; exposure to the Pharmacy channel is an advantage.
• Ability to monitor and support execution standards across pricing, promotions, displays, and POSM.
• Basic understanding of sales operations, outlet‑level execution, and field coordination.
• Ability to work collaboratively with internal teams and external merchandising partners.
• Comfort working with reports, dashboards, and routine operational updates.
• Organisational skills to manage recurring tasks and follow‑ups across multiple outlets.
• A professional and reliable approach when representing the company at outlet level.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.