Trade Operations Excellence Manager

Job Summary

STRATEGIC ROLE AND PURPOSE:

• Reporting to Head of Modern Trade, this role will be mixture of sales planning & guiding (Region) Trade Excellence Executive 
• Crucial in sale executions & analysis for Modern Trade and Pharmacy account 
• 3rd party merchandising agency management to ensure MT/Pharma operation excellence  
• To assist Trade Excellence Executive in managing trade operation – Modern Trade and Pharma
• To assist Head of Modern Trade in managing operation excellence by building strategic business planning

Job Responsibilities

•    Developing and implementing trade promotion strategies that align with the business objectives and budget 
•    Work closely with cross function team ie trade marketing, region operations team & merchandising agency to drive value added programs and activity to deliver company objective
•    Lead the monthly operation cascade with 3rd party merchandising agency 
•    Conducting market research, analyzing customer behavior and preferences, identifying opportunities and threats
•    Establishes strong & sustainable relationships with key retailers to provide timely and valuable information for decision-making
•    Coordinating with internal and external stakeholders, such as distributors, retailers, and agencies, to communicate the promotion details, negotiate the terms and conditions to improve service level performance
•    Troubleshoots any issues or problems that arise during the execution phase and provide feedback and support to the sales
•    Efficiently manage trade spending to optimize opportunities to drive growth

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Your Team

Line manager: Head of Modern Trade
Team member/ Subordinate: Six (6) Key Account Executive in region

Skills and Experience

General Skills/Attributes:

• Excellent communication skills
• Interpersonal skills
• Influencing and persuasion skills
• Resourcefulness
• Results-oriented

Technical/Work-based Skills:

• Proficiency in Microsoft Excel and PowerPoint
• Analytical skills
• Negotiation skills

Experience:

• FMCG experience in managing modern trade and pharmacy retailers in planning and execution, preferably to have 3 years in key account management and sales operation experince
• Knowledge of merchandising, sales operations, promo planning, and in-store activation

Education