Key Account Manager (Lotus & Giant)

Job Summary

The Key Account Manager will be responsible for planning and achieving the annual account plan on sales, profit, and market share for the designated key account- Lotus & Giant
This role involves developing and executing strategic plans to meet business objectives, fostering strong relationships with key clients, and ensuring the alignment of account strategies with overall company goals.

Job Responsibilities

1. Commercial Deliverables:

• Achieve sales targets and profit objectives.
• Monitor sales and initiate programs to meet targets.
• Ensure accurate sales forecasts and sufficient stock.
• Negotiate promo costs and margins with buyers.
• Manage trade funds and achieve spend KPIs.
• Increase sales through promotional activities.

2. Customer Programs:

• Develop and execute annual business plans and promotions.
• Conduct regular business reviews.
• Manage contractual agreements.
• Track and analyze promotional effectiveness.
• Maintain good relationships with retailers.

3. Commercial Works/Executions:

• Analyze promotional activities and ROI.
• Manage and motivate the operations/merchandising team.
• Coordinate promotions, displays, and roadshows.
• Coordinate ordering and delivery.
• Review operational efficiency.
• Negotiate category development projects.
• Conduct weekly trade visits with the sales team.

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Your Team

Line Manager: Head of Modern Trade
Peers: 1 x Ecommerce Specialist, 2 x Key Account Manager, 1 x Key Account Executive
Total team size: 6

Skills and Experience

Knowledge:

• Business Graduate
• Account management skills

Technical/Work-Based Skills:

• At least 3-5 years in the fast-moving consumer goods (FMCG) industry
• High level of negotiation and analytical skills

General Skills/Attributes:

• Good understanding of the business environment and its dynamics
• Strong leadership attributes
• Strong interpersonal skills, good commercial acumen, resilience, and a positive attitude
• Good understanding of company directions and business essentials
• Analytical mindset

Experience:

• Minimum 3 years of Key Account management and sales operations experience, with at least 1 year in IKA accounts specifically
• Experience managing Modern Trade in the FMCG industry

Qualifications:

• Minimum Diploma in a Business-related course
• Proven sales track record

Education

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.