Key Account Manager (Independent Pharmacy)

Who We Are

Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia Pacific region, we proudly offer trusted brands including Ribena®, Lucozade Sport™, BRAND'S® Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.

At Suntory Malaysia, we are proud to be part of the global Suntory Group, a Japanese multinational renowned for its unwavering commitment to health, wellness, and enriching lives. With a legacy deeply rooted in innovation and natural science, we deliver high-quality health enrichment and functional beverages tailored to the needs of Malaysian consumers.

Guided by our mission to “Inspire the Brilliance of Life”, we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out.

We are the proud brand owner of several iconic products with strong cultural heritage and consumer trust:

• Ribena – the beloved blackcurrant drink rich in Vitamin C.
• BRAND’S® – a trusted name in health supplements, including the renowned BRAND’S® Essence of Chicken.
• C.C. Lemon – a refreshing lemon-flavored drink packed with Vitamin C, offering a zesty boost for your daily wellness.

About your role

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win.

The Key Account Manager will be responsible in managing Indedepdent Pharmacy accouts in the Pharmacy group channel, executing sales strategis and maintaining customer relationships.

Role Type: People Manager
Peers: 2 x Key Account Manager
Subordinate: 1 x Assistant Key Account Manager
Reporting Line Manager: Head of Pharmacy

Compensation and Benefits:

• • 17 days Annual Leave
  • 16% Employer EPF contribution
  • Medical and insurance coverage (including direct dependents)
  • Optical and dental coverage
  • Hybrid work mode

What You'll Do

• Develop and execute annual account plans to meet sales and profitability goals.
• Monitor performance and initiate actions to ensure targets are achieved.
• Lead negotiations with buyers on promotional costs and margins.
• Manage trade funds efficiently and ensure ROI on promotional activities.
• Collaborate with marketing and merchandising teams to execute in-store promotions and displays.
• Conduct regular business reviews and joint business planning with key accounts.
• Coordinate supply chain activities to ensure stock availability and operational efficiency.
• Analyze external data (e.g., Nielsen, Kantar, shopper insights) to inform strategy.
• Drive category development projects and expand distribution opportunities.

#LI-AL1

What's in it for you

• Strategic Planning Skills Expertise: Deepen your expertise in key account management within the fast-moving consumer goods (FMCG) sector.
• Strategic Partnerships: Collaborate with leading retail chains and strategic partners to drive impactful commercial outcomes.
• Cross-Functional Exposure: Work closely with marketing, supply chain, finance, and merchandising teams to deliver integrated business plans.
• Dynamic Role: Enjoy a blend of strategic planning, execution, and relationship-building in a fast-paced environment.
• Career Advancement: Grow your career in a results-driven organization that values performance, innovation, and leadership.

What You need to be successful

• A degree in Business, Marketing, or a related field.
• 3–5 years of experience in sales management within the FMCG industry, preferably with independent retail pharmacy channel exposure, and a minimum 2 years experience in managerial experience including Assistant Manager experience.
• Proven track record in achieving sales targets and managing key accounts.
• Strong analytical, strategic thinking, and negotiation skills.
• Excellent communication, presentation, and relationship-building abilities.
• Experience working with external data sources and insights platforms.
• Ability to work cross-functionally with internal and external stakeholders.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.