HRIS Product Manager

Job Summary

We are seeking a dynamic and experienced HRIS Specialist to support the Global HRIS Lead as part of the People Excellence Team in the Global P&C Organization. This role will work in partnership with the Global and Regional P&C teams, Global HRIS and HRIT teams, and our outsourced vendors to analyze and translate business requirements for our P&C technologies into practical technology solutions that enhance the service delivery and efficiency of the P&C function.

The ideal candidate will have a strong background in project management, HR processes, and technology, with a passion for leading impactful automation and digitization initiatives, and improving the overall employee experience.

Location: This role can be based anywhere in APAC at Suntory Beverage & Food locations. 

Job Responsibilities

Subject Matter Expert

• Define the vision and roadmap for HR global solutions with P&C COE and global HRIS Lead.
• Act as the key interface between P&C system requests and HRIS/HRIT stakeholders, translating requests into system requirements.
• Present the best possible solutions, including market practices, to meet P&C stakeholder expectations.
• Establish a consistent operating rhythm with P&C and HRIS/HRIT stakeholders, ensuring strong communication and feedback loops.
• Develop an escalation strategy for system bugs and requirements, providing recommendations and risk mitigation.
• Work with the Global HRIS Lead to establish and embed the Global P&C calendar of events within the HRIS function.

Employee Experience

• Maintain a customer-centric mindset while balancing compliance and standards for a global system architecture.
• Support P&C teams with data collection, corrections, complex analyses, and mass uploads.
• Identify and address process or knowledge gaps within the region.
• Share knowledge and upskill the P&C team in using SuccessFactors, focusing on customer experience.

Audit / Compliance

• Collaborate with the Global HRIS Lead to establish a global process for data compliance and retention.
• Support all data protection and audit matters.
• Assist with monthly audits such as RBP, data purges, and data accuracy.
• Analyze role-based permission requests and recommend global standard approaches.
• Drive continuous improvement.

Project and Change Management

• Contribute to P&C projects by delivering HRIS tasks and milestones.
• Provide project updates to stakeholders and senior management.
• Develop and implement change management strategies, offering post-implementation support and continuous improvement insights.

Your Team

Reports to: Global HRIS Lead, SBFI
Peers: 1x HRIS Lead, 1 x HRIS Reporting Lead

Skills and Experience

Qualifications:

• Minimum 5 years of experience in HR, HR technology, and HR processes.
• Experience working with outsourced technology vendors in system configuration and RBP setup and maintenance.
• Understanding of SAP product ranges, particularly SuccessFactors.

Preferred Skills:

• Experience in Talent Management or Talent Acquisition.
• Working experience in an AMS vendor-supported HR technology environment.
• Certification in at least one SuccessFactors module.

Education

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.