Accounts Receivable Team Lead

Who We Are

Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia Pacific region, we proudly offer trusted brands including Ribena®, Lucozade Sport™, BRAND'S® Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.

At Suntory Malaysia, we are proud to be part of the global Suntory Group, a Japanese multinational renowned for its unwavering commitment to health, wellness, and enriching lives. With a legacy deeply rooted in innovation and natural science, we deliver high-quality health enrichment and functional beverages tailored to the needs of Malaysian consumers.

Guided by our mission to “Inspire the Brilliance of Life”, we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out.

We are the proud brand owner of several iconic products with strong cultural heritage and consumer trust:

• Ribena – the beloved blackcurrant drink rich in Vitamin C.
• BRAND’S® – a trusted name in health supplements, including the renowned BRAND’S® Essence of Chicken.
• C.C. Lemon – a refreshing lemon-flavored drink packed with Vitamin C, offering a zesty boost for your daily wellness.

About your role

The AR Team Lead is responsible for overseeing the Accounts Receivable function to ensure timely and accurate invoicing, collections, and reconciliation activities. This role ensures strong credit control practices, supports cash flow objectives, and leads the AR team in delivering operational excellence aligned with company standards and compliance requirements.

Role Type: People manager 
Subordinate: 3 x Account Receiveable Executives
Reporting Line Manager: Head of Finance & Accounting

Compensation and Benefits:

• • 17 days Annual Leave
  • 16% Employer EPF contribution
  • Medical and insurance coverage 
  • Optical and dental coverage
  • Hybrid work mode

What You'll Do

1) Team Leadership & Supervision
- Lead, mentor, and supervise the AR team to meet performance targets and deadlines.
- Provide training and guidance to team members to enhance their performance and professional development.
- Manage workload distribution and ensure process efficiency within the AR function.

2) Accounts Receivable Operations
- Oversee timely and accurate billing and collections processes.
- Monitor aging reports and follow up on overdue accounts to minimize bad debts.
- Perform credit evaluations and recommend credit limits for new and existing customers.
- Review and approve AR-related journal entries, account reconciliations, and adjustments.
- Review on pricing maintain in the system
- Review and approve credit note requests to ensure accuracy, proper justification, and alignment with company policies.
- Post all approved claim invoices accurately and ensure timely clearing in the SAP system.
- Prepare and submit quarterly reports to Bank Negara Malaysia in compliance with regulatory requirements.

3) Reporting & Analysis
- Prepare and review AR & AP reports (e.g., DSO, AR aging analysis, Daily & collection forecasts) for management review.
- Analyze AR trends and highlight issues or risks affecting cash flow or collections.

4) Stakeholder Engagement
- Liaise with Sales, Customer Service, and external customers to resolve billing and payment issues.
- Collaborate with internal departments to ensure end-to-end process alignment and customer satisfaction.

5) Compliance & Controls
- Ensure all AR processes comply with internal controls, company policies, and audit requirements.
- Support internal and external audits & Tax by providing required documentation and explanations.
- Drive continuous improvements and automation within the AR process & claims process.

#LI-AL1

What's in it for you

• Leadership Opportunity: Step into a pivotal role where you’ll lead and mentor a dynamic team, driving operational excellence in accounts receivable.
• Strategic Impact: Play a key role in optimizing cash flow, improving collection processes, and contributing directly to the company’s financial health.
• Career Growth: Be part of a forward-thinking organization that values development, offering clear pathways for advancement and cross-functional exposure.
• Collaborative Culture: Work alongside passionate professionals in a supportive environment that encourages innovation and continuous improvement.
• Recognition & Rewards: Your contributions will be valued and recognized through competitive compensation, performance incentives, and employee development programs.

What You need to be successful

• Bachelor's Degree in Accounting, or Finance.
• Minimum 5 years of relevant experience in Accounts Receivable, with at least 2 years in a supervisory role.
• Strong knowledge of AR processes, credit control, and financial reporting.
• Proficient in ERP systems (e.g., SAP) and Microsoft Excel.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work independently and handle multiple priorities in a fast-paced environment.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.