QC Technician

Welcome to Suntory Oceania | Nau mai ki Suntory Oceania

Bringing the best of Suntory to Oceania.

By harnessing the best of Suntory from across Australia and New Zealand, Suntory Global Spirits and Suntory Beverage & Food Oceania have created a multi-beverage powerhouse – Suntory Oceania.

Our 40 market-leading brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee, are powered by five distribution centres, more than 1,500 Suntorians and two local manufacturing sites. With full end-to-end control of our portfolio, we pioneer new beverage experiences, inspired by innovation and craftsmanship.

What is the opportunity? | He aha te kōwhiringa?

We're looking for a Quality Control Technician to join our Quality team in Manukau, Auckland. This is a hands-on laboratory role that plays a critical part in ensuring the products we manufacture consistently meet Suntory's high-quality standards.

Reporting to the Quality Control Leader, you will conduct testing of in-process and finished products, support product release activities, participate in sensory evaluation programmes, and help maintain laboratory systems in line with Good Laboratory Practice, 5S standards and compliance requirements.

This is an exciting opportunity for someone who enjoys working in a fast-paced manufacturing environment and wants to build their career with one of Oceania's leading beverage companies.

Key responsibilities include:

• Conduct sampling and testing of in-process and finished products using approved laboratory methods
• Identify and escalate out-of-specification results against quality control and product specifications
• Support timely product release through accurate and efficient quality testing
• Participate in sensory training and sensory evaluation activities
• Maintain laboratory equipment calibration, consumables and documentation
• Ensure laboratory records, samples and quality systems are maintained accurately and compliantly
• Contribute to continuous improvement initiatives and 5S activities
• Champion health, safety and wellbeing standards across all activities

Please note, you will be required to work on different shifts (including evenings) - we're 24/5 with our operation.

About you | Nō hea koe

You are someone who takes pride in accuracy, thrives in a team environment, and has a passion for quality. You enjoy solving problems, have strong attention to detail, and are committed to maintaining high standards in everything you do.

You'll bring:

• Strong problem-solving skills and a continuous improvement mindset
• Excellent written and verbal communication skills
• Basic to intermediate Microsoft Office skills, particularly Excel and Word
• A strong commitment to health and safety practices
• The ability to work collaboratively across teams and functions

Ideally, you'll also have:

• Experience in a food, beverage, manufacturing or laboratory environment
• Knowledge of HACCP, ISO 9001 and/or ISO 17025 quality systems
• A qualification in Quality Assurance, Food Technology, Science, or a related discipline
• Experience conducting laboratory testing and sensory evaluations

If you're not an expert in all these areas, don't worry! A lot of what we look for is how you align with our values and your ability to utilise your unique skills and experience.

What’s in it for you? I He aha te mea e whiwhi ai koe?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world  
• Generous incentive to reward your hard work
• An inclusive parental leave policy for both primary and secondary caregivers
• Gradual return to work to help you transition back from parental leave
• Flexible working – flexible hours and hybrid working
• Free parking on site in Manukau
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so
• A Suntory Day – enjoy your birthday off!

Our DEI Commitment | Tō mātou kaingākau ki te Kanorau, te Mana Ōrite me te Kotahitanga.

At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

Apply Now! | Me Tono Ināianei!

If you're passionate about quality, continuous improvement and helping deliver exceptional products to consumers across New Zealand and beyond, we'd love to hear from you. Join us and help shape the future of beverages at Suntory Oceania.