Sales Capability & Change Management Manager

ABOUT YOU

You are a strategic thinker with proven experience leading commercial capability initiatives. You thrive in dynamic environments, can influence senior stakeholders, and have a strong ability to connect strategy with measurable results. Your analytical mindset and knowledge of change management methodologies enable you to drive transformation effectively.

THE JOB

As a Sales Capability & Change Management Manager, you will lead the comprehensive strategy to enhance the organization’s commercial capabilities across regions. This role integrates training, incentives, and performance systems to ensure consistency and alignment with business objectives. You will act as a key enabler of the Commercial Excellence strategy, managing change and fostering a culture of excellence. 

KEY RESPONSIBILITIES

• Design and execute the commercial capabilities strategy aligned with strategic priorities.
• Lead the Sales Capability strategy, developing training content and ensuring implementation in the field.
• Design and implement incentive strategies and performance monitoring tools.
• Define KPIs and metrics to evaluate initiative effectiveness and impact.
• Manage change by implementing new work models, tools, and processes using recognized methodologies (e.g., PROSCI, ADKAR).
• Drive communication and engagement to facilitate adoption of change.
• Ensure alignment with global strategy and coordinate with regional teams.
• Collaborate with external partners for training and incentive programs.

WHAT’S IN IT FOR YOU

• Opportunity to lead a high-impact strategic role influencing commercial excellence.
• Work in a collaborative environment with cross-functional teams.
• Professional growth through exposure to global strategies and change management practices.

WHAT DO I NEED TO SUCCEED IN THE ROLE

• Proven experience leading strategic commercial projects.
• Deep knowledge of training, incentives, and performance programs.
• Ability to influence and manage at Director level and engage stakeholders.
• Proficiency in analysis and performance monitoring tools.
• Knowledge of change management methodologies (PROSCI, ADKAR).
• Strong analytical skills to define KPIs and measure impact.

Key Competencies:

• Strategic thinking
• Change management
• Stakeholder engagement
• Analytical and problem-solving skills
• Communication and influencing skills

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.