Infrastructure Engineer

YOU

You will be responsible for the operations of secure and highly available Network & Communications infrastructure that support the SBFE business, with support and guidance from the global infrastructure team. The Infrastructure Analyst will install, maintain, upgrade and continuously improve the infrastructure operating environment he is responsible for. This includes monitoring the operating environments, responding to incidents, problems, managing changes, planning for growth of our infrastructure.

YOUR ROLE

In your role you will maintain the operational infrastructure, supporting the SBFE business, to ensure reliable, secure and stable systems and platforms. Also, you will work collaboratively and under guidance of the SBFE regional and global infrastructure teams to establish an IT environment following regional policies, processes and strategies. You will work constructively with the IT support teams, IT business partners and external technology vendors to support incidents, problems and changes, whilst respecting service levels.  You will need to be available to support and work onsite at any SBFE site.

Some of the things you will do are:

Management of SBFE infrastructure, such as:

• • • Management and replication of clusters on Hyper-V
    • Management of Databases
    • Configuration of network switches and ports
    • Management of Cisco networking and routing
    • Monitoring and management of servers (e.g. disk space, storage, CPU, backups)
    • Patching using SCCM for updates and security
    • Recommending enhancements and changes to improve system availability, reliability and performance
    • Executions of regional infrastructure strategies and policies on locally maintained infrastructure
    • Documentations of technical procedures and troubleshooting knowledge to ensure a stable and scalable environment including end user services and computing  documentation
    • Support on Central Network & Communicationsto TI lead (SI2)
    • Hands on onsite support to other TI areas such network.

Enablement of SBFE business needs, such as:

• • • Participation in short- and long-term projects led by IT and non-IT business functions as a technology enabler to capture requirements and actions
    • Diagnosing and resolving complex service, hardware, software and connectivity problems with support from the technology vendors and regional infrastructure team

US WE

At Suntory People are everything. The continuous success and growth of each individual makes Growing for Good possible. Our Italian Marketing team might not be big but together we sure make things happen. We work very closely with the italian business and our supporting departments. We are part of a very international environment and value diversity like no other, it’s what makes us unique.

REQUIREMENTS

Typical Background:

• Bachelor’s degree or technical institute degree /certification or equivalent work experience
• Strong knowledge and experience with multiple infrastructure systems and solutions, such as Hyper-V, Veeam, Altaro, MS Windows OS, Cisco, Fortinet, PaloAlto
• Relevant certification preferred
• A+, N+, MCSE, Cisco qualification preferred

Competencies:

• Fluent in English
• Infrastructure support experience, min. 2-3yrs
• Communication skills (within and out of IT)
• Working in collaborative way to support Infrastructure documentation
• Excellent customer service and engagement skills
• Able to set and achieve tasks and work unsupervised

NUESTRO COMPROMISO CON LA DIVERSIDAD, EQUIDAD E INCLUSION

En Suntory apreciamos enormemente el valor que puede aportar la diversidad de conocimientos, perspectivas y orígenes. Nuestros compañeros, procedentes de una amplia gama de culturas, estilos de vida y experiencias, contribuyen significativamente a nuestro éxito colectivo.

Entendemos que todos nuestros candidatos tienen trayectorias profesionales y experiencias únicas, y esto a veces puede disuadirle de solicitar un puesto si cree que no cumple todos los criterios. Si cree que tiene aptitudes y experiencia relevantes que cree que podrían beneficiarnos, nos encantaría saber qué perspectivas y experiencia únicas puede aportar para ayudarnos a ser mejores, juntos en una empresa comprometida con Crecer para Bien y Retribuir a la Sociedad.

Nuestro proceso de reclutamiento, selección y evaluación se basa en las habilidades y competencias del puesto mencionado. Estamos comprometidos y valoramos la diversidad, la equidad y la inclusión en nuestro proceso de contratación y no discriminamos por motivos de sexo, raza u origen étnico, clase social, situación económica, discapacidad, orientación sexual, edad, convicciones políticas, estado civil o cualquier otra característica protegida.

Queremos asegurarnos de que nuestro proceso de entrevistas sea lo más inclusivo posible. Si necesita alguna adaptación razonable como parte del proceso, no dude en comunicárselo a su responsable de selección, que estará encantado de ayudarle.