Procurement Manager - Operations

About your role

The Procurement Manager- Operation responsible for managing day-to-day sourcing activities of Tactical, ensuring timely and cost-effective procurement of goods and services. This role bridges strategic procurement goals with operational execution, focusing on supplier negotiations, contract management, and tactical buying to support business continuity. In addition, this role will overseen Import- export operation activity of all directs and indirect goods as well as manage forwarder's peformance and build up relationship with local customs to ensure smooth daily operation.

What You'll Do

A. Operation
Tactical Sourcing Oversight
- Lead the Team and oversee tactical sourcing activities across categories (mostly indirect spend).
- Ensure compliance with sourcing policies, procedures, and ethical standards.
- Manage purchase requisitions, RFQs, and supplier selection processes.
- Collaborate with operations, production, and logistics teams to align sourcing with demand forecasts.
- Monitor lead times and delivery schedules to ensure uninterrupted supply.
Supplier Engagement
- Negotiate pricing, terms, and service-level agreements with suppliers.
- Maintain supplier databases and ensure accurate documentation.
- Resolve supplier-related issues to minimize operational disruptions.
Contract & Compliance Management
- Draft, review, and manage supplier contracts.
- Ensure compliance with internal controls, regulatory requirements, and sustainability standards.
- Support audits and reporting requirements related to procurement.
Performance & Reporting
- Track and report on tactical sourcing KPIs (cost savings, supplier performance, cycle times).
- Provide insights to senior management for continuous improvement.
- Identify opportunities to transition tactical sourcing activities into strategic initiatives.

B. Import- export  
Stakeholder Engagement
- Work closely with procurement, logistics, SC, and finance teams to align customs processes with business needs as well as to ensure shipments delivered to factory On Time-In Full (OTIF) vs. plan
- Provide guidance to internal teams on customs requirements.
- Build strong relationships with customs officials and regulatory agencies
Customs compliance
- Ensure all shipments comply with customs regulations, tariffs, trade laws as well documentation accuracy. 
- Stay updated on changes in customs policies, free trade agreements, and duty structures.
- Prevent penalties by maintaining accurate and compliant documentation.
Manage forwarder performance
- Manager im-export manager to manage forwarder's performance to meet stakeholder's expectation and agreed SLA
Cost & Risk Control
- Optimize duty payments, tariffs, and tax structures.
- Mitigate risks related to non-compliance, shipment delays, or financial penalties
Reporting & Analysis
- Track clearance times, costs, and compliance metrics.
- Prepare reports for management on customs performance and risks.
- Recommend process improvements to enhance efficiency.

C. People development
- Lead capability development & people management for Outsourcing Team & Import Export Manager as well as work out and recommend best practice/right model on Operational Procurement model. 

What You need to be successful

• Bachelor’s degree in Business Administration, Operations Management and/or preferred to be major in Supply Chain, Procurement. 
  5+ Years experience in team leading roles in administration or procurement related function 
• Procurement Competency framework: 
  - Spend Analysis
  - Contract Management
  - Supplier Management & Development
  - Tender/Bid Evaluation
  - Category Management
  - Demand Management
  - Market Analysis
  - Strategy Development

Good time management - able to make timely decisions that can create real savings or cost avoidance
Good teamwork - able to work cross functional team effectively
Influence and persuasion skills
Proven leadership ability and excellent interpersonal skills
Self-motivated and result-oriented
Problem solving skills
Strong knowledge of HS codes, Incoterms, and global trade regulations.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.