Senior Account Manager - Away From Home

Who We Are

At Suntory PepsiCo VietNam Beverage, we are committed to creating a diverse, equitable, and inclusive workplace for all employees. We strive to provide equal opportunities for employment, development, and advancement regardless of race, color, religion, gender, gender identity or expression, sexual orientation and age. We are continuously working to cultivate an environment that is free from discrimination, harassment, and bias, and we welcome all individuals to apply for roles at Suntory PepsiCo.

About your role

- Build & deliver KPIs as per company policy: Volume, Revenue, profitability, share etc
- Take care nation-wide customers/accounts of Away From Home channel (customer strategy, customer engagement, customer relationship, customer services)
- Be fully responsible for accounts/customers performance/opportunities/status
- Sustain customers with high service levels & win new potential customers with high sense of urgency

What You'll Do

1. Grow volume, revenue, profitability & share at assigned customers/accounts
- Analyze and develop strategy for assigned channel.
- Negotiate to win or renew existing/potential contracts with strong analysis and high sense of urgency 
- Effectively develop, finalize, and execute plans/commitment/agreement with assigned customers/ accounts
- Develop and execute business program, activities and/or promotion to enhance brand image and gain volume/share.
- Ensure to achieve customers scorecard/KPI settings.
- Ensure clear communication and adherence of pricing and promotions
- Coordinate well with internal team including Away From Home field team (at locations), to deliver SPVB’s agendas/initiatives
2. Setting objectives and tracking results
- Set clear objectives that are consistent with SPVB strategy/goals/policy
- Build source of growth, budget
- Monitor performance and compliance to SPVB policy, taking corrective action where necessary.
- Monitor & control Budget for each account.
- Develop and keep updated account plans as per SPVB standard: customer profile, customer wiring etc 
3. Identify & Win New Business
- Define new opportunities in existing customers to deliver volume/ revenue/ share /profitability
- Identify and evaluate new business opportunities (new customers) & develop plan accordingly & in charge of new account development of assigned channel.
4. Others
- Comply with SPVB standard, strategy & policy & customers commitment
- Working closely with field team to execute daily sales operation and/or to support if needed
- Address team issue in assigned channel & Lead problem solving
- Others defined by line manager, vary by time to time, as per company’s strategy/changes

What You need to be successful

• Education: Bachelor degree in any disciplines, major in Economics/ Commerce/ Marketing are preferred.
• Functional expertise (experiences, functional skills):
  • Experienced Away From Home channel (Food & Beverage…), 03 years minimum
  • Good channel/customer/industry insight
  • Good functional skills including: analytical/logical skill; planning; negotiation skill and has good financial view.
• Soft Skills
  • Good interpersonal skills: communication, strategic influencing and presentation skill
  • Solutions & results oriented, customer service oriented.
  • Ability to handle complexit
  • yProficient English for communication and writing 

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.