GTM Manager - Sales Intelligence Solution

Who We Are

At Suntory PepsiCo VietNam Beverage, we are committed to creating a diverse, equitable, and inclusive workplace for all employees. We strive to provide equal opportunities for employment, development, and advancement regardless of race, color, religion, gender, gender identity or expression, sexual orientation and age. We are continuously working to cultivate an environment that is free from discrimination, harassment, and bias, and we welcome all individuals to apply for roles at Suntory PepsiCo.

About your role

- Enhance the capability of sales operation, application new technology and system management thru designing / developing and sustaining TT digital system at Headquarter Site, Delivery Solution, TUA (SS Module), Smart Automation, BI Report & the assigned solutions which improve business process/working model of sales related functions

- Explore and provide solutions for Sales team, TT at Headquarter Site to to make productivity & efficiency for business

What You'll Do

1. Business Intelligence (BI) and Solution Development

- Drive IT Sales Solutions, including critical applications: DMS at Headquarter Site (Master Data, Trade Management, Loyalty Management, e-Claim Management), TUA, Delivery Solution, Sales Reporting

- Provide digital solutions for Sales (benchmarked with market practices) to GTM management Team and IT Management team to drive innovation, transformation and value added Business Cases.

- Key person in required workshop, standalize requirements from businesses and analyze them, evaluating efficiency, self-propose the automation needs and consult with deeply understanding about company org chart / TT customer insight for Business Owner include Sales Team TT, Supporting functions (GTM, TMKt, Commercial Control, RGM, ...) to finalize solutions requires the simplest, most automated way and most effective to adapt with business growth.

- Design system process and build new functionalities for Sales Solution through transferring requirements into UI/UX and business processes, business rule and working closely with IT/BT and vendor to leverage/ maximize this system or enhance functions/solutions in the optimal time for the business

- Responsible for planning, change management, communication to ensure the successful and on-time strategy deployment and delivery of benefits.

2. Automation, in-house Develop & Operate for sales department

- Lead Automation, in-house Development & Operation for sales department, including critical applications: SOG , Gemba Tool , Census Mapping, Sales Management BI Report, Knime/Microsoft Automation flow for Operation excellence

- Lead the entire Dev lifecycle and is accountable for the implementation. Oversee the design, development, and optimization of automation sales systems for in-house Dev applications, systems and platforms for sales department.

- Handle scandalized requirements from businesses and translate business needs into technical solutions

- Establish Sales Data Warehousing – define and execute the implementation plan to provide consistent, clean, and integrated data in sales system. 

- Lead Key User in UAT Phase for all function of system to ensure the best quality package before deployment

3. System Management & Sustainment

- To be accountable for Sales Solutions Service, including all critical applications above. Align with vendor/ITBP team to understand and resolve critical service issues and performance, to ensure SLAs and customer satisfaction are met.

- Establish and Manage Data Governance Policies, Standards, Procedures and trainings

- Manage sales master data team, make sure the data quality and operations excellence. Including: trade promo master data, loyalty program, sales force, master data for in-house system, delivery solution.

- Analyze the business processes of sales related function to find out the gap system process, control, issues in execution and propose timely solutions appropriate changes to enhance the key control points and daily operation

- Self-research & get feedback from users or to define room for improving operation process and solution

- Key contact point and lead supporting process for AMS L1, L2 on DMS/Delivery Solution, Follow the ITBP to deliver high-quality services and within SLA

4. Project based and Others

- Collabrate with IT/BT in leading/managing new project in all periods: blueprint, testing, UAT, roll out and training users as well as sustainment (get feedback, continuous update/ improvement)

- Self-develop relevant applications, ad-hoc reporting to support related functions in leveraging the database from DMS System/Delivery Solution/Internal Solution

What's in it for you

What You need to be successful

- 8+ years overall working experience in information technology with at least 5 years of managerial experience in DMS, 3 years of work experience as a DevOps Engineer/data analytics
- Prefers IT industry certifications eg PMP, DAMA, etc
- Experience in Power BI, MS Power Platform, Knime, SQL. Machine Learning and AI is preferred
- Strong in Enterprise Applications management, Business Analysis, Data Analytics, project management, leadership (driving to result, taking initiative), team management, communication & influencing skills
- Strong experience in system automation, deployment, and implementation.
- Strong knowledge of GTM and distribution model (TT) is a plus- Strategic thinking, strong analytical, problem solving skills
- Strong to make internal too/report or automation flow thru available platform (SQL, Excel, Power BI, Microsoft Flow, Knime)
- Good English & Computer skills (Excel, power point, Outlook)
- Be able to work under pressure and willing to travel

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.