E-Commerce Executive - Food Delivery

About Company

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: to inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.

Suntory PepsiCo Vietnam Beverage (SPVB) is a strategic alliance between PepsiCo Inc. and Suntory Holdings Ltd. since 2013.

At Suntory PepsiCo VietNam Beverage, we are committed to creating a diverse, equitable, and inclusive workplace for all employees. We strive to provide equal opportunities for employment, development, and advancement regardless of race, color, religion, gender, gender identity or expression, sexual orientation and age. We are continuously working to cultivate an environment that is free from discrimination, harassment, and bias, and we welcome all individuals to apply for roles at Suntory PepsiCo.

Job Summary

• Accelerate online penetration by building relationship & JBP with Food Aggegrator, than expanding online ASO base on these platforms
• Responsibility for dedicated area for building combo online capability & online ASO base

Job Detail

1. Planning:
a. Partnership management: buid up & nurture relationship with assigned Platform (Grabfood, Shopeefood, Befood,...)
b. Campaign management: 
- Build campaign structure & align calendar with platforms
- Conceptualize and develop relevant campaigns for thematic and sale events to follow the Brand calendar. The campaign's idea is created with various scenarios such as gamification and shoppertainment (live streams, mukbang,...)
- Work with Design & Brand team to prepare KV brief and related campaign assets (app banner, social posts,...).
c. Project management: lead large projects with multiple stakeholders both inside and outside the company without compromising on quality, timing, and budget.

2. Operation:
a. Campaign Operation: cascade campaign information to sales location (TT On, AFH, QSR) for recruiting merchant & post campaign report.
b. ASO management:
- Data management: tracking ASO list that sell online & having listing SPVB product/combo to food app
- Communication: manage communicating group
c. Hunting opportunities:
- Identify new potential customers (hits list) and verify the source of new outlet from food app to propose to AFH Hunting
d. Fostering Food Delivery knowledge to sales offline. 
 

3. Stakeholder managerment & Reporting:
- Ensure seamless working process among Sales location, Brand, CD/CM, and Food Aggregators Partners
- Reporting: collect data, and images,... to make weekly/monthly/campaign reports for post evaluation

4. Other tasks assigned by Line Manager:

Requirement

• BA degree in business/economics.
• Good understanding of FMCG business and experience with Ecommerce business, especially Food Delivery platforms is a plus
• Familiar with Mirosoft Office (Mail, Excel, PowerPoint) and experience with tracking and recording information
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Sales capability, especially On-premise channel
• Good communication, Persuasive and Negotiation
• Ability to organize, prioritize, and manage time efficiently
• Be able to work under pressure and willing to travel
• Growth mindset

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.