Area Shift Manager

Who we are

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

About your role

As a shift based operational leader, this role is accountable for the performance of their production lines and team across the balanced scorecard of Safety, Quality, Delivery, Cost, Sustainability and People Development. The role ensures consistent shift by shift performance, alignment with business goals, and a strong focus on continuous improvement.

The Area Shift Manager is expected to spend 80% of their time in the operational area (line side), proactively driving performance, supporting their team, and resolving issues in real time. The Area Shift Manager reports directly to the Area Manufacturing Manager at the Suntory Coleford Manufacturing Site

What you’ll do

Champion a Zero Harm culture by promoting safe working practices and ensuring full compliance with all health & safety regulations across the shift.

Uphold quality standards by following Good Manufacturing Practice, hygiene requirements, and all quality systems and procedures.

Ensure all line‑side quality checks are completed accurately for finished products, components, and syrups; coach the team to maintain high standards. Maintain compliance with internal and external audit requirements through accurate documentation, procedural adherence, and consistent shift readiness.

Lead the shift team to deliver the weekly production plan within agreed resources, budget, and timelines. Maximise line performance by reducing losses and improving Overall Equipment Effectiveness (OEE). Conduct hourly checks on actual vs planned volume and ensure data accuracy to support proactive decisions.

Build a flexible, capable workforce by developing skills and enabling multi‑skilled working across the shift. Coach team members in continuous improvement tools and techniques to strengthen problem solving and daily performance routines.

Minimise losses from changeovers, material loading, and unnecessary stoppages. Improve sustainability through waste reduction across syrup and packaging materials.

What’s in it for you

Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

What you need to be successful

HNC, B-Tec, other technical or vocational qualifications.

Knowledge of Continuous Improvement principles e.g. Green Belt Lean Six Sigma

Solid experiences in FMCG shift operations ideally Manufacturing / Beverage Industry

Management skill & knowledge of the relevant industry sector is a plus

 Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

 Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.