Key Account Manager - Lotus's

Job Summary

We are seeking a highly motivated Key Account Manager to join our team. You will be responsible for developing and executing business plans for assigned customers, analyzing market trends, monitoring sales performance, and fostering strategic relationships with customers. Your role will be crucial in driving business growth and ensuring customer satisfaction.

Job Responsibilities

• Develop business plans for assigned customers to ensure they are achievable and aligned with company goals.
• Conduct regular business reviews with customers to discuss strategies and initiatives to meet annual sales targets.
• Analyze market trends, competitor movements, and customer strategies to identify business opportunities and develop practical plans.
• Monitor category performance against market benchmarks and evaluate the effectiveness of promotions and activities, taking corrective action as needed.
• Continuously monitor sales and promotions to ensure flawless execution and operational efficiency.
• Support the Group Key Account Manager in organizing sales forecasts to meet monthly targets.
• Establish and maintain strategic relationships with customers to ensure smooth collaboration and successful implementation of activities.
• Ensure the smooth operation of the ordering process and address any issues that may arise.
• Prepare and present information to the Operations Team, including promotions, new products, and campaigns during FC Conference.
• Work closely with cross-functional teams such as TMKT, MKT, and Customer Service to drive overall business success.

Skills and Experience

• Bachelor’s degree in business administration, marketing, or a related field.
• Minimum 5 years of proven experience as a Key Account Manager or similar role in the industry.
• Understanding of CPG, FMCG, or Foods and Beverages Industry Business preferred.
• Strong analytical skills with the ability to interpret market trends and customer data.
• Excellent communication and negotiation skills to build and maintain relationships with key stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM software.
• Strong organizational and time management skills to prioritize tasks effectively.
• Fast learner and self-motivated.
• Willingness to travel as needed for client meetings and industry events.
• Knowledge of sales forecasting and budgeting processes is a plus.