IT Application Consultant

Job Summary

• Responsible as Business/IT consultant to drive and implement IT solutions for Sales area including Distributors, and all Frontline executions.
• Perform as Project manager to manage end to end projects including development of project charter, conduct the project steering committee, manage budget, and getting the approval for all key stakeholders. 
• Act as the Demand manager to collect the demand from business, prioritise, and plan for the implementation.
• Act as the Portfolio manager to plan, update and communicate to Sales Key Stakholder.
• Work closely with region team on the roll out projects, sharing best practice. 
• Be able to manage the OPEX and CAPEX for all applications related to Sales.

Job Responsibilities

•    Provide first-line support for users in business applications and escalate issue to second line support if required.
•    Maintain system in good performance and/or upgrade to reflect business growth.
•    Provide impact analysis and effort estimation for all change requests, and deliver approved one on agreed timeline.
•    Ensure IT compliance with corporate governance and best practices.
•    Develop and maintain relationships with both internal and external users.
•    Provide the sound consultancy to business as the business consultant
•    Act as a demand manager to collect demand and plan roadmap accordingly.
•    Act as the project manager to manage the small and large scale of projects.
•    Manage related third party to deliver the solutions, and sustain solutions.
•    Manage tracking the budget VS spending.
•    Ensure effective day to day operation, supporting system issues, monitor and enhance the systems.
•    Manage incident and problem and perform root cause analysis

Skills and Experience

•    Bachelor/Master’s degree in IT or related field.
•    At least 10 years of relevant work experiences in software application or database.
•    Strong experience in project management, and tools either waterfall or agile
•    Has an experience in demand management.
•    Has experience in managing vendors.
•    Strong experience in Sales digital technologies, 
•    Experience in FMCG, Distributor management, Frontline execution is plus.
•    Knowledge in Dev-Ops model. 
•    Logical thinking, self-motivated, independent, and willing to work under pressure
•    Good interpersonal skills with strong teamwork spirit
•    Strong communication in converting IT to Business language. 
•    Strong communication both of Thai & English
•    Experience in software development, ERP, platform solution is plus. 
•    Has experience in transformation projects is plus. 

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.