Head of E-Commerce

Who We Are

About your role

Ensure target achievement of responsible product group(s) including Net Ex-factory sales value and Advertising awareness 

What You'll Do

• Manage responsible product group(s) to achieve sales with A&P budget and market share targets 
• Manage e-enabler on a regular basis ensuring the appropriate products’ handling, fulfillment, and last mile delivery service
• Extensive understanding regarding online key metrics achievement such as traffic, %CR, AOV  
• Co-ordinate with digital marketing team and advertising agency to create competitive advantages for the responsible product(s)  
• Provide Pre and Post-event analysis for proper marketing activities 
• Work with e-enabler to implement and monitor effective A&P spending promotions, fulfillment, and last mile delivery service
• Analyze sales turnover of product(s) by channel ensuring accuracy information for superior 
• Review competitors’ strategies as well as competitive product tracking to update competitor information 
• Regular market visit on-site competitor movement and check customer satisfaction, A&P impact and PG performance including shop in shop decoration
• Supervise, control and analyze product-related researches in both quantitative and qualitative forms and report to superior 
• Debrief training courses to concerning parties  
• Adhere to the company regulations and all implemented standard system  
• Other responsibilities as per the Company assigned

What's in it for you

What You need to be successful

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.