Demand Planning Manager

Who We Are

About your role

Manage, advise, and challenge the business to create forecast so that one agreed number is used by all to plan the company’s future direction and base key decisions on. Contribute to the short term and long term business planning process. Manage stock replenishment and inventory at the target level and handle stock exceptional cases. Lead the improvement of demand related project and process such as SAP IBP, S&OP.

What You'll Do

Forecast Management  

• Responsible for leading discussion with a team (Marketing, Trade Marketing, and Sales) to produce a scientifically based operational forecast and annual business plan, in order to advise and challenge senior management when agreeing the overall business forecast
• Manage the process of consensus forecasting and IBP where planners analyse and produce forecasts for planning by coordinating regular reviews and gap analysis (Consensus Meeting and IBP) with Generating Demand stakeholders to achieve a consensus and coordinated actions in future plans
• Review of Promotions / New Products Forecasting – Challenge and raise concerns on promotion and NPD forecast provided by MKT/Trade Marketing/Sales and discuss on cannibalization with based items
• Improve Forecast Accuracy by analyzing root cause of forecast error and defining action plan with MKT/Trade Marketing/Sales  
• To discuss and develop action plan for clearance stocks   

Inventory Management  

• Review and set the target of optimal level of inventory holding annually and monthly to align with company business direction  
• Manage stock replenishment planning, inventory management, PIPO, and stock exceptional cases  
• Work closely with Production Centre for the synchronization of demand & supply and for the alignment of the inventory target
• Monitor replenishment plan and targeted shipment sales phasing  
• Find opportunity to reduce order undelivered related to OOS to improve customer service level  

Reporting  

• To generate 18 month rolling forecast and analyse gaps between sales historical, demand forecast, and trade inventory impacting to future forecast to enable discussion of business gap plan closure
• To generate vol/gross sales projection for finance to simulate company’s net sales   
• To monitor and track on PIPO to ensure minimum write-off
• To generate/ trigger on OOS, high inventory, and aging list to minimise on write-off  
• To provide FCA and FB analysis by sku and PGA level  
• To identify order undelivered root cause related to OOS for monthly customer service level 

What's in it for you

What You need to be successful

• Strong background in demand planning and supply planning of FMCG industry
• S&OP experience is preferable  
• Strong analytical skill and leadership skill  
• Good for the oral and written in communication skills   
• Good command of the English language  
• PC Proficiency in Windows, Word, Excel, Outlook, PowerPoint and SAP   
• Outstanding relationship building skills with internal & external business partners  
• Collaborate with key stakeholders internal and external to identify opportunities for integration of planning process

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.