Commercial Tech Manager

Who We Are

About your role

What You'll Do

• Be the trusted technology partner for commercial teams. Build strong relationships with sales, trade marketing, and other commercial stakeholders to understand priorities, define use cases, and translate needs into fit-for-purpose solutions
• Own commercial platform performance. Coordinate day-to-day support, maintenance, troubleshooting, bug fixes, upgrades, and configuration changes to protect business continuity and user experience
• Activate and scale business initiatives. Implement and expand digital solutions that enable targeted, measurable, and increasingly automated customer and consumer engagement
• Connect teams and accelerate delivery. Serve as the link between end users, internal IT teams, regional partners, and vendors to resolve issues and deliver enhancements effectively
• Bring regional capabilities to local markets. Partner with the SBFA Commercial Technology team to adopt best-in-class standards across SBFHE markets, while adapting solutions to evolving local business priorities
• Lead successful deployment and adoption. Coordinate testing, end-user training, documentation, rollout, and change management so new capabilities are understood, used, and valued in the field
• Make sound technology and investment choices. Support vendor evaluation and build clear business justification by balancing capability, cost, budget, scalability, and long-term value
• Strengthen data and platform foundations. Work with master data management and analytics teams to improve data accuracy and enable trusted downstream analysis
• Keep the portfolio future-ready. Promote security, compliance, scalability, and continuous improvement while evaluating relevant technologies and market trends

What's in it for you

What You need to be successful

• Bachelor’s degree in information systems, Computer Science, Business IT, Engineering, or related.
• 5–7 years of experience in commercial IT
• Strong commercial acumen and ability to connect technology to business outcomes
• Hands-on understanding of commercial processes and platforms, including CRM, distributor management systems, field force solutions, customer engagement tools, marketing technology, and related data ecosystems
• A business-first mindset and the ability to connect commercial ambition with technology
• Strong stakeholder management and influencing skills across markets, functions, and regional or global teams
• Able to balance long-term transformation with immediate business priorities
• Have a clear focus on value creation, user experience, and measurable outcomes

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.