Associate Director, Corporate Communications

Job Summary :

The Corporate Communication role is responsible for developing strategic internal and external communication plans and implementing initiatives across relevant channels to promote corporate branding, including media relations, issue and crisis communication. Leads and executes employer branding initiatives to strengthen the company’s reputation as an employer of choice. Additionally, supervises consumer communication with a focus on managing product quality complaints and handling escalations that may attract media attention.

Accountabilities :

External communication 
•    Closely work with the VP, Corporate Affairs to develop the corporate communication strategy and action plan, including issue and crisis communication management.
•    Effectively develop and implement external communication activities, with a focus on PR and media relations to drive corporate branding and enhance the company’s reputation.
•    Strategically manage the corporate communication budget to ensure efficient allocation of resources across key activities. 
•    Oversee and supervise the Consumer Communication Manager to ensure effective handling of product quality complaints and provide support in cases that escalate to media attention.
•    Work closely with the P&C team to deliver employer branding through PR activities, helping attract top talent and strengthen the company’s image as an employer of choice.
Internal Communication 
•    Develop and implement a strategic internal communication strategy and action plan, including crafting compelling messages and initiatives that resonate with the company’s purpose, vision, and culture.
•    Partner with cross functions to develop and refine corporate messages, especially newsletters and event materials, for internal channels to ensure consistent and impactful communication across business locations. 
•    Roll-out and implementation of local, regional, and global projects/initiatives, supporting change management efforts through effective communication and engagement activities.

Skills and Experience :

• Bachelor’s degree in communication, Public Relations, or a related field; Master degree in Marketing Communication is preferred.
• 5-7 year experience in corporate communication within a business sector.
• Strong communication, business acumen, and interpersonal skills to manage both external and internal communication effectively.
• Ability to interact confidently with senior management, media and external stakeholders.
• Solid knowledge and hands-on experience in social media communication, including content planning, engagement, and reputation management.
• A strong understanding of issue and crisis communication, with experience managing sensitive or high-impact situations across media channels, is preferred.
• Good at presentations, event moderation, and public speaking.
• Strong creative thinking, content creation, analytical, and problem-solving skills.
• Be a strategic thinker with strong execution capabilities.
• Demonstrate meticulous attention to detail coupled with strong multitasking abilities.
• Ability to work independently under pressure, while thriving in fast-paced and high-demand environments.
• Demonstrates resilience, a strong team spirit, and a proactive work ethic.
• Proficiency in MS Office, Adobe Photoshop, and Canva.
• Fluent in both English and Thai, with excellent writing and speaking skills.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.