Assistant Key Account Manager , AFH (Food Court)

Who We Are

About your role

What You'll Do

• Negotiate commercial agreements with modern trade buying/leasing teams at department store group level, covering all food court formats – including annual terms, investment, volume commitments, and space/listing decisions
• Develop and implement Joint Business Plans (JBP) for assigned accounts with clear revenue targets, volume forecasts, and activation calendars
• Design and execute co-promotional campaigns with food court operators to drive consumer trial, beverage attachment, and sales volume growth
• Manage pricing strategy, commercial investment (D&A), and discount framework within delegated authority to optimize profitability
• Coordinate with the MEM team to ensure timely post-mix installation and efficient ongoing operation across all outlets
• Conduct regular outlet visits to monitor brand presence, product availability, cooler compliance, and planogram adherence; resolve distribution voids promptly
• Track and report competitor activity within food court and AFH environments to support strategic response
• Monitor accounts receivable and follow up on outstanding payments in coordination with the Finance team
• Provide after-sales support including complaint resolution, product replenishment coordination, and service standard maintenance

What's in it for you

What You need to be successful

• Bachelor’s degree in marketing, Business Administration, or related field
• Minimum 3-5  years' experience in key account management, modern trade, or AFH sales
• Prior exposure to food court, QSR, or restaurant channel is a strong advantage
• Experience in FMCG (beverage preferred) sales environment preferred
• Strong commercial negotiation skills with ability to engage modern trade buying/leasing teams
• Analytical and numerate; proficient in Excel (pivot tables, data analysis), Word, and PowerPoint
• Good command of English (written and spoken); Thai fluency essential
• Results-oriented with strong follow-through and ability to manage multiple accounts simultaneously
• Customer-centric mindset with ability to build long-term strategic relationships
• Self-driven, enthusiastic, and comfortable working in a field-based environment

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.