RTM Optimisation Manager

Introducing Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.  

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania. 

The Opportunity

As the Route to Market Optimisation Manager, you will lead the development and implementation of a dynamic and scalable Route to Market strategy, driving significant value for our customers and team members. In this pivotal role, you will spearhead the creation and execution of an effective, customer-centric strategy focused on value creation. By optimizing our route to market, you will directly impact sales performance, expand market reach, and drive revenue growth. You will collaborate closely with a dedicated analyst to turn our data into insights and our insights into action. You will work seamlessly across various functions to achieve strategic goals.

Key Responsibilities include:

•  Develop Strategies - Develop RTM (route to market) strategies across markets, channels, portfolios, to enhance sales efficiency and effectiveness. 
•  RTM Implementation - Lead the RTM Implementation agenda to achieve the digitally enabled operating model objectives and goals, ensuring alignment with the business strategy. 
•  Define Customer Policies - Define, model, and refine customer sales and service policies at the optimal cost to serve (Customer Development, Order Generation, and Delivery/Logistics). 
•  Partnering - Provide guidance and governance for all RTM processes and procedures, customer database management, and route planning. 
•  Leadership - leadership by fostering collaborative and transparent relationships with Sales leaders and logistics teams to achieve joint RTM objectives. 
•  Customer Lifecycle - Define and implement Customer Lifecycle processes, including retention strategies for the sales teams. 

What’s in your toolkit?

What’s in your toolkit? 

• Route to Market – Experience or understanding of Route to Market. 

• FMCG experience – Having previously or currently worked within the FMCG industry. 

• Commercial Acumen – Awareness of Commercial & Customer impact 

• Story telling expertise – Ability to articulate complex commercial and operational topics to executive leadership and functional staff.  

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.