Fulfillment Systems Support Analyst

Welcome to Suntory Oceania | Nau mai ki Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and Aotearoa.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

What is the opportunity? | He aha te kōwhiringa?

We are looking for an experienced Logistics Support Analyst to join our high‑performing Supply Chain & Logistics team. This role can be based in either Australia or New Zealand, offering true geographic flexibility for the right candidate.

In this position, you will play a pivotal role in supporting and optimising our logistics systems, especially as we implement key initiatives across SAP S/4HANA, SAP EWM, and as changes roll out. You’ll be the go‑to expert for issue resolution, systems stability, and proactive improvement in a 24/7 operational environment.

This role suits someone who thrives in autonomy, enjoys problem‑solving under time pressure, and can confidently “put the fires out” when the business needs it most. You’ll enable knowledge transfer within the team and help build capability as we elevate our logistics systems to the next level.

About you | Nō hea koe

You will bring a strong mix of technical SAP capability, systems troubleshooting experience, and the ability to work independently in a fast‑moving operational environment.

We’re looking for someone who has:

• Strong experience in SAP S/4HANA and SAP EWM
• Confidence operating within a 24/7 business, including responding to critical issues when needed
• A self‑sufficient working style — you take tasks, run with them, and deliver without micromanagement
• Strong communication skills and the ability to build trust quickly
• A proactive, solutions‑focused approach and comfort working flexibly
• The ability to support knowledge transfer and build capability within the team

If you’re not an expert in every area listed — don’t worry! What matters most is your alignment to our values, your appetite to learn, and your ability to apply your unique experience.

What’s in it for you? I He aha te mea e whiwhi ai koe?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world  
• Generous incentive to reward your hard work
• An inclusive parental leave policy for both primary and secondary caregivers
• Gradual return to work to help you transition back from parental leave
• Flexible working – flexible hours and hybrid working
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so
• A Suntory day - enjoy your birthday day off 

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

Apply Now! | Me Tono Ināianei!