IT Business Partner Front Office

ABOUT YOU

You are a tech-savvy professional with a passion for leveraging technology to drive business performance and enhance user experience. With a background in FMCG and a strong understanding of Route to Market, B2B and B2C processes as well as   IT systems, CRM & SFA platforms, and digital marketing tools, you are ready to take on a pivotal role in our organization. You excel in communication, problem-solving, and project management, and are eager to deliver outstanding user experiences through innovative IT solutions.
 

ABOUT YOUR ROLE

As an IT Business Partner (ITBP) for Sales & Marketing, you will collaborate closely with our front office teams, including Marketing, Sales, and Customer Service. Your main responsibilities will include:
•    Business Partnering & IT Planning: Act as the primary contact to efficiently manage and communicate the IT portfolio   and plans within your domain. Ensure visibility of IT activities and requirements, including necessary resources for program success.
•    Innovation & Management: Stay up to date with market trends and recommend IT solutions to enhance sales and marketing processes and user experience. Manage projects within scope, time, and budget, working closely with European IT teams.
•    User Adoption & Experience: Ensure successful adoption of new IT solutions, provide training and support to enhance user experience and engagement.
•    Risk & Compliance: Manage IT risks related to local applications and ensure compliance with corporate IT policies and guidelines.
•    Budget Management: Oversee the IT budget related to your solutions portfolio and work to identify cost reduction opportunities and realize savings accordingly.
 

WHAT'S IN IT FOR YOU

At Suntory People are everything. The continuous success and growth of each individual makes Growing for Good possible.  We value diversity like no other and it’s what makes us unique. Our Amsterdam office has roughly 110 employees of which 35+ different nationalities! The IT in Amsterdam is small but you’ll be working cross markets with the wider it Team. You’ll have the opportunity to make a real, value add, difference on 2 of the main IT Priorities; digital consumer engagement and digital customer engagement. You get the chance to build the relationships with the business to deliver meaningful projects and to move the business forward touching a wider region from Europe to South Africa all the way to the Caribbean. 
 

WHAT I NEED TO BE SUCCESSFUL

•    FMCG business experience in an organized trade environment.
•    Strong knowledge of Route to Market, B2B and B2C processes.
•    Technical proficiency in IT systems, CRM & SFA platforms  , and digital marketing tools.
•    Strong project management skills to deliver IT projects on time and within budget.
•    Excellent problem-solving and analytical skills to assess business needs and translate them into IT solutions.
•    Engage and communicate with stakeholders to align IT strategies with business objectives and ensure smooth project execution.
•    Collaborate with cross-functional teams to foster teamwork and achieve organizational goals.
•    Respond to changing business needs and technological advancements, adjusting plans as necessary. 
•    Change management skills and a keen interest in delivering great user experiences through technology.
•    Fluency in English.
 

YOUR FUTURE WITH US

As an IT Business Partner, you will play a crucial role in our IT strategy and execution. We are committed to supporting your professional development and helping you achieve your career goals. Join us and be part of a team that values innovation, collaboration, and excellence.
If you're ready to take on new challenges and drive business performance through technology, we want to hear from you!
 

COMPETENCES

OUR DIVERSITY EQUITY AND INCLUSION COMMITMENT

At Suntory, we greatly appreciate the value that diverse knowledge, perspectives, and backgrounds can bring. Our colleagues from a wide range of cultures, lifestyles, and experiences contribute significantly to our collective success.   
We understand that our candidates all have unique career trajectories and experiences, and this can sometimes deter you from applying for a role if you don’t feel that you meet all the criteria. If you believe that you have relevant skills and experience that you feel could benefit us, we would love to know what unique perspectives and experience you can bring to help make us better, together in a company that is committed to Growing for Good and Giving Back to Society.   
Our recruitment, selection and assessment process is based on the skills and competencies of the above role. We are committed to and value diversity, equity and inclusion in our recruitment process and do not discriminate based on gender, race or ethnic background, class, economic status, disability status, sexual orientation, age, political beliefs, marital status or any other protected characteristic. We want to ensure that our interview process is as inclusive as possible. If you require any reasonable accommodation as part of the process, do not hesitate to let your recruiter know who will be happy to help.   
 

NEXT STEPS

Your application will be reviewed by our Talent Acquisition Specialist. You will be notified within 2 weeks if you are invited for a first screening interview.